Legal / Privacy Policy

Privacy Policy

Background

Culra (“Culra”, “We”, “Our”) are a brand of RD DATA TECH LIMITED and are committed to ensuring that your privacy is protected.

This Privacy Policy describes how we collect, store, share, and make use of the personal information you give us when you use this website.

By continuing to access this website, you agree to be bound by this Privacy Policy and our Terms of Use.

This Privacy Policy was last updated on 21 April 2021 and may be updated from time to time. The latest version will always be published on this page.

DEfinitions

When used in this Privacy Policy:

Personal information means any information relating to an identified or identifiable individual. This does not include data where the identity has been removed (anonymous data).

If you are asked to provide personal information when using this website, it will only be used in the ways described in this Privacy Policy.

The information we collect about you

We may gather and use certain information to provide products and services and to enable specific functions on this website. We may also collect activity information to better understand how visitors use the website and to present relevant information.

We may collect the following personal information:

Website usage data
Information relevant to client enquiries, including contact details such as name, email address, and phone number

Collecting this information helps us understand what you are looking for from the company and enables us to deliver improved products and services.

How we use your information

Specifically, we may use your personal information:

For our own internal records
To improve the products and services we provide
To contact you in response to a specific enquiry
To customise the website for you
To contact you via email, telephone, or mail for market research purposes

Legal basis for processing information

Under data protection law, we can only use your personal information if we have a proper reason for doing so, including:

To comply with our legal and regulatory obligations
For our legitimate interests or those of a third party
Where you have given consent

A legitimate interest means we have a business or commercial reason to use your information, provided this is not overridden by your rights and interests.

Who we share your personal information with

We may share your personal information with:

Companies within the Radiata group of companies
Third parties that help deliver our products and services
Other third parties that help us run our business, such as marketing agencies or website hosts

TRANSFERRING PERSONAL INFORMATION OUTSIDE THE EEA

To deliver services to you, it may be necessary to transfer your personal information outside the European Economic Area (EEA), including:

Sharing data with service providers located outside the EEA
Where you are based outside the EEA
Where there is an international dimension to the services we provide

These transfers are subject to specific safeguards under European and Swiss data protection law.

For further information, please contact our Data Protection Officer. See the “How to Contact Us” section below

your rights

You have the following rights in relation to your personal information:

Access
The right to request access to your personal data and receive a copy of the information we hold about you.
Rectification
The right to request correction of inaccurate or incomplete personal information.
Erasure
The right to request deletion of your personal data where there is no valid reason for us to continue processing it, in certain circumstances.
Restriction of Processing
The right to request restriction of processing in certain circumstances, such as where you contest the accuracy of the data.
Data Portability
The right to receive your personal information in a structured, commonly used, and machine-readable format, or to have it transferred to a third party, in certain situations.
Objection
The right to object:
- At any time to processing for direct marketing purposes, including profiling
- In certain other cases where processing is based on legitimate interests
Withdraw Consent
The right to withdraw consent where consent is the legal basis for processing. This does not affect processing carried out before consent was withdrawn.

how to exercise your rights

To exercise any of these rights, please:

Email legal@culra.tech
Provide sufficient information to identify you, such as your full name and address
Provide proof of identity and address, for example a copy of your passport or driving licence and a recent utility bill
Specify which right you wish to exercise and the information your request relates to